Sold by amazon, shipped by amazon (AMZL). PS5 'stolen' claims probed by Amazon after customers find 'kitchen goods in boxes' Amazon has received complaints from UK customers who have forked out hundreds of pounds on the brand new Playstation 5 console only to discover it missing from the packaging, it is claimed . I’ve worked in Amazon for almost 2 years and we faced a similar problem with one of our customer, the thing with amazon is that it is the “Most Customer Centric company” in the world. My next step was to contact Amazon’s customer service department through the app. dailystar. BoxLock is a cheaper option … Just settle down, follow this guide, and wait for your new package. It’s worth over $100 and was not signed for. Over the years, Amazon has consistently grown its fleet of vehicles used for delivery. Save the original packaging and everything in the package until your claim is settled. Regardless, all missing packages—for whatever reason—are handled this way. According to a survey by Shorr Packaging Corp., 31 percent of respondents have had a package stolen from their doorstep. Amazon Packages Stolen From Porch, Suffield Cops Seek Suspect - Suffield, CT - The suspect drove a gray Nissan sedan, according to police. Here's what we recommend you to do recover your package. What to do if your package gets stolen. So, here's what you can do if your packages are stolen from your front porch. Amazon expects YOU to take care of the customer and expects you to file any claims. According to the U.S. Census Bureau, retail e-commerce sales hit a staggering $154.5 billion during the third quarter of 2019. She put cat litter in an Amazon package, and a porch pirate stole it 40 minutes later. This is for Amazon.ca, if that makes any difference. PHOENIX, AZ, (3TV/CBS5) - A woman who lives in north Phoenix says an Amazon delivery driver stole her holiday package. We live in a relatively safe world here in the States. Laurie Pringle left a package full of cat litter in front of her Hamilton home for a recurring thief. Yes. One of the orders was delayed to Friday because of weather (apparently). Everything from hair care products to gourmet meals for your pet can be purchased online and delivered directly to your front door within hours. A woman making deliveries for Amazon was stealing packages while on her route, several Missouri police agencies say. Here’s an overview of the coverage available for stolen packages. Amazon’s customer support is good and very helpful, but they don’t make it easy to find. If your Amazon package is stolen, the first set of steps you can take can be focused on trying to recover your package. Track your package and confirm that it was delivered to your address. Charles Wade-Palmer Reporter. What to Do With Amazon Packages You Didn't Order. 1. If you are convinced at this point that your package has been stolen, you can contact the seller. Do not reship items that were not damaged. I ordered something last Tuesday and paid for 1-day shipping (I'm a Prime member). If it was delivered by AMZL (Amazon Logistics) then you will need to talk to the Logistics department. Let all your purchases from Amazon arrive damage-free! Step 3: File Your Claim. If you ordered the product, you should get in contact with the seller, since UPS will issue the refund to them. But Miller is certainly not alone. Save them with the damaged items. In the event that your package gets stolen, there are a few steps you can take to try and retrieve it, receive a refund, or file an insurance claim. Once I got connected to a support agent, Amazon said the package issue was due to a mandatory system upgrade at my local delivery station. Amazon UK Responds to Stolen PS5 Delivery Claims. I received the Thursday package. For USPS deliveries, you can file a mail theft complaint with the U.S. (Perhaps acting in our name?) Layer 1: Amazon A-to-Z Guarantee. 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