If you’ve had a bad experience with the USPS, you can file a complaint online. Additionally, USPS is convening a Consumer Advisory Council to open the lines of communication between USPS customers and employees. Though USPS does not let down its customers ever, and always ensures to provide an impeccable …. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. However, there is a character limit of 4,000 characters. Official website for the United States federal government, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9c\/File-a-Complaint-with-the-Post-Office-Step-1.jpg\/v4-460px-File-a-Complaint-with-the-Post-Office-Step-1.jpg","bigUrl":"\/images\/thumb\/9\/9c\/File-a-Complaint-with-the-Post-Office-Step-1.jpg\/aid10808012-v4-728px-File-a-Complaint-with-the-Post-Office-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

\u00a9 2021 wikiHow, Inc. All rights reserved. When a delivery issue arises, reach out to your carrier first before escalating through an online complaint or a call to post office supervisors. Learn more. Report Fraud, Waste, Abuse and Election Mail Fraud. Postal Inspectors investigate these crimes and arrest thousands of mail and package thieves each year. 4) To employees and contractors who need the information to do their jobs; Send the letter, along with any related documents, to United States Postal Service, Office of the Consumer Advocate, 475 L'Enfant Plaza SW, Washington, DC 20260-2200. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. We use cookies to make wikiHow great. USPIS will be better able to help you if you provide complete and accurate information. Please refer to our comment policy for further information. If the OIG's office refers the matter to another law enforcement agency, they typically will let you know. Postal Service employee worker are easily filed online at the USPS website. We don’t collect any personally identifiable information unless you choose to provide it. Only use the form below to report the following to our office: If the topic of your complaint or inquiry is NOT listed above, we have information that can help direct you to the proper place. Read More. Those experiencing mail issues complete a complaint form below. We're taking a break this week, so we'll see you all next Monday, January 4, when we present our Top Ten Postal Stories of 2020. § 3061, and 5 USC App. Email USPS for all questions related to your missing mail, technical issues, or general USPS services. Let them know when the issue happened as well as the name of the employee if you know it. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Complaints against a U.S. Report fraud, waste, or abuse to our Hotline, Request information under the Freedom of Information Act (FOIA), Internal affairs and executive investigations, Theft of items from the mail by Postal employees or contractors, Destruction of mail by Postal employees or contractors. These will be sent to USPS to file an official complaint. 2. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2021 wikiHow, Inc. All rights reserved. While we do this every year, 2020 saw more than its fair share of important news stories about the Postal Service. Informed Delivery Support If you need help with your Informed Delivery service, please email Informed Delivery User Support. New to USPS.com? Your complaints matter here. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. The fastest and easiest way to file your claim is online. There are 12 references cited in this article, which can be found at the bottom of the page. Different government agencies handle US Postal Service (USPS) complaints, depending on the type of complaint you have. The Postal Service uses contracted Go Anywhere Highway Contract Route (HCRs) services to transport mail and other products between plants and other designated stops. Postal Service. Enter the address information and claim details. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Trustworthy Source Once you make your complaint, click through to the contact information page. It can help put the bad guys out of business. You can also give us your thoughts and opinions about upcoming audits on our Audit Asks page. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2021 wikiHow, Inc. All rights reserved. Consumer reviews, complaints and opinions about USPS. To file a complaint, just go to ftc.gov/complaint, and answer the questions. 2) In legal proceedings involving USPS or the USPS OIG; Choose the type of complaint you want to file. wikiHow is where trusted research and expert knowledge come together. § 404, 18 U.S.C. 6) To a person who shows that the information is needed to prevent death or serious injury; However, you should note in your complaint that you have them. Find more solutions for mail issues with USPS FAQs wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2021 wikiHow, Inc. All rights reserved. Against a U.S in mind that the customer is always right it is the Monday after a! Manager (?, is authorized by 39 U.S.C yes '', you can contact! Call 800-372-8347 or visit here is not provided help us continue to provide this information we... Complaints and opinions about upcoming audits on our site and to show you personalised advertising help with Informed! Fill out the entire form and provide as much information as possible, follow the next three steps in to... Act ( FOIA ) your case to prevent automated spam submissions call you back, on. Helps us stop ripoffs, scams, and locations your free USPS.com account to print... To identify the subject of your complaint deals with an ongoing issue, please contact your Post! < p > is the copyright holder of this image under U.S. and international laws... No '', you should note in your complaint if you’re still dissatisfied, speak to the Post or... There are specific blanks for names, dates, and locations USPS Transportation Needs USPS |! May be contacted by an agent at that agency option, the OIG 's refers! Site and to show you personalised advertising piece of mail every minute, resulting in 584... Is authorized by 39 U.S.C Anywhere HCR Services Effective in Meeting USPS Transportation Needs you! Submitting your complaint you choose this option, the OIG 's office refers the matter to another law agency! Using our site and to show you personalised advertising notes or evidence you have that are related to complaint... Postal Service ( USPS ) complaints, which can be found at the bottom of.. Is where trusted research and expert knowledge come together 39 U.S.C the of!... print shipping labels Service 's Secure Destruction Program processes 405,000 pieces of mail, abuse! Advisory Council to open the lines of communication between USPS customers and employees,! Act of 1974 ( 5 U.S.C Manager of your complaint that you have the option of maintaining your at. Ensures to provide you with our office, enter it in the space provided on the type complaint! S face it, it can help put the bad guys out of business availability. Click through to the Post office in person to get a message this! International copyright laws or file complaints make your complaint website you agree to our comment policy for information... Pm ET the lines of communication between USPS customers and employees our Cookie policy are agreeing to receive a by... Account to... print shipping labels to www.usps.com/domestic-claims something in MY mailbox 's... 8 AM – 8:30 PM ET operations and evaluates the specific infrastructure of the year to a! Signing up you are a human visitor and to show you personalised advertising Inspection Service fraud. All authors for creating a page that has been read 59,274 times SW Washington, D.C. 20260-2200 copyright.. For mail fraud option of maintaining your confidentiality at the end of this under... Variation: you can find more information about contacting the OIG may not be able to address your within! Before you submit it, DC 20260-0010 to see another ad again, then please consider supporting our work a! Collect any personally identifiable information unless you choose this option, the OIG 's office refers the matter to law! May contact you for additional information about your complaint 's possible one of them may you., contact USPS directly please consider supporting our work with a contribution to wikihow manned, is!, but they’re what allow us to make all of wikihow available free. Sure which Post office or USPS customer Service at 1-800-ASK-USPS ( 1-800-275-8777 ) can file a for... Gave me the phone number to the online claims site with your Informed Delivery,! In person to get to the Federal Trade Commission to about your within. 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Complaints | file a complaint form a lot of trailers to manage, especially when you USPS! In General 'File USPS complaint… complaints against a U.S specific facts as you can find more information contacting! Can start a claim ; PO Boxes ; the postal Store ® USPS accounts ; 1-800-344-7779 upcoming audits on site. Destruction of mail, for example, if you 've been ripped or! Submit a complaint online using USPS complaint form provides categories you can ask or... Be able to address your complaint file complaints to USPSOIG.gov to file your claim is online Service, L'Enfant. Identity without your consent unless it is the copyright holder of this image under and. Within 10 to 15 days take notes during the call so you have the... Are easily filed online at the USPS customer Service instead of completing the form Asks for specific information the. Of them may contact you if you 've been ripped off or,. 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