So while you’re within Shopify, use this customer complaint as an opportunity to right a wrong and turn a one-time customer into a returning customer. Ask the supplier for a Return Merchandise Authorization (RMA) number and state whether you'd like to exchange the item or receive a … Or if you use the direct listings from your supplier, he may have made the mistake. Still, there are a few things you can do to make it easier for your customer and the business converting the problem situation into a chance to grab a lifelong customer for your dropshipping store. I repeat, ask nicely for a photo. 6. We can go to our Shopify Orders section in our admin and click on any order that we wish to refund. Because we get refunded from the supplier, we won’t be losing much money by refunding our customer. Although it would be a rare case if you have a good supplier, these kinds of returns may happen. Create a separate page dedicated to the Returns Policy on your store and specify the major aspects on the FAQs page as well. This will help you deal with returns better when already stated clearly in the dropshipping store returns policy. is probably one of the least fun parts of. Dropshipping returns policies are essential for ecommerce businesses big and small. Once you have gone through their policies carefully, it is time to go to the next step. I can browse down here and see the actual customer that I want to give the discount for and click ‘Add’. Tap to unmute. There are a few difficult parts about dropshipping, and returns and refunds are one of them. Remember, your supplier is also your partner in the dropshipping business and being rude to them will not make your customer happy. AliExpress Sellers have lots of queries that result in delay or dropping off the idea to start AliExpress dropshipping business. So, if your serious about getting into drop shipping, powering your AliExpress dropshipping product sales with the Dropified app is a must if you truly want to maximize your results. Note: Remind the buyer to purchase a tracking number if they are the one paying for the return shipping. Even if your supplier is at fault, accept the mistake as your own and partner with your supplier to provide the best possible solution to the consumer. As discussed above, you don’t have to take the return here as the buyer was at fault. Take the policy of your manufacturer and rewrite it yourself. Returns and refunds are part of running any retail business. You need to focus on the solution and making your customer happy here. Listen, this is not going to happen very often. Then if possible you can donate your product to a local charity or recycle it.”. I recently sold an item on eBay and the seller on aliexpress has shipped it out. What we wanna do here is give this particular customer a discount code as a token of apology and a reason to come back to our store and shop. Dropshipping with AliExpress and WooCommerce is a great way to get a piece of all the action. The item is used, defective or in extremely poor quality (evidence is needed). The customer might be so appreciative of your good customer service that they return to your store and buy something else. Great job getting through this lesson, now go refill your coffee, and I’ll see you in the next lesson. The dropshipping tool must support all the products on AliExpress. And if it does happen very often, then you should probably find a new product or a new supplier as soon as possible. 1-Click to import products from AliExpress with a shipping method like ePacket. We are going to talk about dropshipping returns and refunds. If you think you can avoid dropshipping returns and refunds all together, you’re setting yourself up for failure. In that scenario, we have to decide whether to fight the customer on this issue or just give them the refund and chalk it up as a loss. Shopping. Copy link. You can mention “All sales are final except when the product is sent wrong or damaged.”. We chose these words very carefully. . $3.76 is what you paid for the product. The money-saving part requires a little explanation. To refund our customer we’ll head back into Shopify. Returns or exchanges are costly and time-consuming. To update your dropshipping returns and refunds policy for 2020, read on. If the customer says any of that ask for a photo. So let’s dig into it a little bit and talk about how you can get started and set up your dropshipping store. If you create manual listings and edit the description, there is a chance you’re at fault. Now, there might be some products that will cost more with return shipping than sending their replacement. 5. Although it cost you a few extra dollars, you may have gained a loyal customer here who would love to purchase from you over again. Remember, your supplier is your partner who can help you in handling the returns easily. , which is Oberlo’s very own course about how to start selling online. As a refresher, here’s our policy. With a plan in place, it’s actually easy to handle dropshipping returns and refunds. How to deal with the Return of Products when you are Drop shipping from AliExpress? 2. And I’ve honestly had that happen to me. When a buyer requests a return, always take responsibility. As you can see here, only you and other staff of your store can see this reason, so the customer will not see whatever you type here. Will My Customers Know If I’m Dropshipping. Okay, let’s go back to our customer response scenarios. If you wanna keep track of why you are giving refunds, you can type something here. I’ll use an example to explain this process. In this case, you have to create a … Once you’ve signed into your AliExpress account, hover over your profile and click, ‘My Orders.’ Here you’ll find all your past orders on AliExpress. Yes, the supplier will only do one or the other, but if your customer wants a replacement product, I strongly recommend that you pay out of pocket to send a replacement and give the customer a refund. Also, mention all the details clearly in order to avoid any misconceptions in the future. Now, let’s talk about the significance of Aliexpress dropshipping and how to do it. I suggest giving your customer a 20 percent to 25 percent discount and applying it to their entire order. Within every order is a link that says, ‘Open Dispute.’ And you have 15 days after the order was delivered to the customer to open a dispute with the seller. Want to start a dropshipping business? We start totally from scratch. . Dropping shipping on EBay from AliExpress - returns help! Instead, own the mistake. Here’s how. 3. that they return to your store and buy something else. Returns run counter to our emphasis on sustainability. If playback doesn't begin shortly, try restarting your device. Now, it is very important to be prepared beforehand. After all, the average return and refund rate of ecommerce businesses, not just dropshipping, is around 6 percent to 8 percent. Video transcript: This is one of those videos that you watch now so that you avoid wasting money arguing with suppliers and apologizing to your customers later. So in this scenario, if the customer isn’t satisfied, what happens next? For the refund amount, you can enter an amount between $0.01 and $3.76. Thus, you will need to have a refund and return policy of your own. Everything You Need to Know About AliExpress Dropshipping in 2020 Source. I’m gonna say this again. Under ‘Usage limits’, limit it to one per customer, so they can only use this coupon once and then for ‘Start date’, enter the time now and you don’t need to worry about an end date. On the left, click the link marked ‘Discounts.’ Since I’m not really giving a refund, I’m going to press ‘Leave page’ and now, ‘Create discount code’. , Oberlo 101 is going to be a really good fit for you. What’s more, Oberlo 101 includes advice from six and seven-figure dropshippers whom you may recognize from YouTube. I’m gonna say this again. But in all likelihood, you’ll only get these, once in a while. There might be a chance where you’ll have to handle returns as well. This is a very important part. Returns and refunds are, . This is a very important thing. Furthermore, this small act may have converted a problem buyer into a repeat customer for your store. Know the return and refund policy of AliExpress There is an AliExpress Buyer Protection designed to ensure your orders and your legal rights. An exceptional customer support will go a long way in retaining customers for your dropshipping stores and increasing your brand loyalty as well. Go to AliExpress and sign in to your AliExpress account. And here you’ll see several options. Managing Order fulfillment is one of the key factors when you own a dropshipping business. As a dropshipper, you should be very careful of who you select as your supplier. In a dropshipping business, your buyer makes the buy from your store and afterward you pass the request to the supplier who bundles and ships the request to your customer. Make sure in this dropdown menu that you still have ‘Refund Only’ selected. In this article, I will cover everything that you need to know when you want to get started with AliExpress dropshipping. For instance, if the product has a very low cost. First off, you should send an apology email to the buyer and contact your supplier. In this guide, I have tried to cover everything you may need to know for handling returns and refunds in AliExpress Business and hope it will help you deal with these problems in a quick and effective manner. 4. . , the merchant, that’s you, doesn’t carry inventory. In case you’d like to share your own tips or have any further queries, drop a comment below. And at every step of the way, I teach you everything you need to know to find products, build a store and master. Either you could have made a mistake here or the supplier is at fault. We want the customer to co-operate here because without their feedback and their photos, we definitely won’t get any back from our suppliers. In that scenario, we have to decide whether to fight the customer on this issue or just give them the refund and chalk it up as a loss. AliExpress Dropshipping Business is a great way to start your online business without keeping any inventory or stock. This is actually a full lesson from Oberlo 101, which is Oberlo’s very own course about how to start selling online. The most straightforward thing to do is to go to ‘refund amount’ and type in $24.99, in this case, which is the full price of the product. Tip: If you wish to handle returns by asking the consumers to ship it to you, a great way can be to get a P.O. The most effective method to Handle Returns And Refunds In AliExpress Dropshipping Business: Understand Your Supplier’s Return and Refund Policies. For ‘Discount code’ name, you can make up anything, I’m just going to write ‘Green kitchen’. ‘Style not as described’, ‘Color not as described’, whatever the reason might be. While creating your arrangement, remember these points: On the off chance that your provider gives you a 30-day return window, you’ll want to give your customers 20-25. If your supplier has mentioned a 30-day return policy, you should keep it lesser. 2. If you do encounter such customer in your dropshipping store, make the return process as easy for them as possible. I’ll start by giving you a word-by-word template that you can use as your dropshipping returns and refund policy in your own Shopify store. When a customer orders a product, the merchant ships that product to the customer. Most importantly, you should be respectful towards your supplier and work together to resolve the issue at hand. Start a business and design the life you want – all in one place. In such a case, you can simply offer them to send the replacement and keep the original product as well. However, it is just one part of the business that can be turned into an opportunity to impress your customer with exceptional support, quick solution and earn their trust. Here’s how it works. That means that we can and should give our customer a full refund too. But when you’re dropshipping with Oberlo, the merchant, that’s you, doesn’t carry inventory. Videos you watch may be added to the TV's watch history and influence TV recommendations. But do you know what’s worse? In a traditional ecommerce business model, the merchant keeps products in their home or in a warehouse. However, because of the third-party involvement, things often get complex. 304 S. Jones Boulevard, Las Vegas, Nevada 89107, USA. False product advertising by some suppliers. Exceptional customer service is one way to ensure repeat customers. So, first let’s see what are the most common reasons for the returns: One of the most common reasons for the product return is when the received item doesn’t match the online description. So, read it carefully. I’m just kidding. Returns are no fun for any party involved. So just tell us what went wrong, send along a pic, and we’ll give you your money back in full. To return items to a seller on AliExpress, start by contacting the seller and working out the details of your return, replacement, and/or refund. Online shopping for the latest electronics, fashion, phone accessories, computer electronics, toys, home&garden, home appliances, tools, home improvement and more on AliExpress Your Aliexpress supplier will pack the inventory and deliver it to the customer’s destination. When there’s an issue with an order a customer placed on your store, it’s usually because the order never arrives or your customer is not happy with their purchase. That extra cost is a small price to pay to ensure, Processing Dropshipping Returns and Refunds on Shopify, Exceptional customer service is one way to. Then if and when a customer asks for a refund, I’ll tell you how to get your money back from your supplier first. Next, you send the apology email to the customer with the RMA number and the return address. This means you’ll have to handle returns and refunds in one of a few ways. It offers a solution to help dropshippers import products easily from AliExpress to their dropshipping store and fulfill orders automatically with just a few clicks. and sign in to your AliExpress account. The incorrect item was received in terms of color, size, or model (evidence is needed). Although these things are relatively small for you, they can matter a lot more to your customer and rebuild their trust in your dropshipping store. Buy AliDropship plugin or order custom store and start dropshipping with AliExpress right now And I’ve honestly had that happen to me. You can just share an email address and let your customer contact you for more information about the return process. Handling dropshipping returns and refunds is probably one of the least fun parts of running your own business. That being said, you must understand your supplier’s return and refunds policies carefully. “Instead of returning items you can contact us for a full refund. Expert Advice: When a customer insists on a refund, you can offer them a free upgrade of the similar product or store credit with the refund for future purchases as well. When you have found an ideal supplier, take enough time to study their return and refund policies in order to create your own (more on that in the next section). In our policy, we ask customers to tell us what went wrong and to send us a picture. So whatever the customer tells you about the fact that they did not receive their product, add it here and then click ‘Submit’. Suppose a customer bought a wrong sized ring worth $5 and want to return it now. While you’re not at fault for their mistake order, they are eligible to make the return if you’ve not specified it in your Return & Refund Policy. Earlier we spoke about how a business’ return policy is essential for allowing customers to shop in confidence. How to handle returns and refunds in aliexpress dropshipping business: understand your supplier’s return and refund policies. Your customer request to return an item purchased on your storefront. Here, the seller will ask you if you want a refund or if you want to return the goods. And at every step of the way, I teach you everything you need to know to find products, build a store and master Facebook ads. Offer to cover the return shipping cost for them. Now, to show you this example for this course, I’ve actually signed into an account of another dropshipping store where I had some open orders, so I can show you how to submit a dispute. Once you decide to give your refund, just click this button. You order the product on AliExpress and pay the lower AliExpress price for the item. I will start by answering some questions you might have regarding this business model, and then after that, you can follow me step-by-step on how to create your own AliExpress dropshipping store in 2020! AliExpress suppliers normally don’t offer returns for orders so this means you will need a plan of action and a dropshipping returns policy of your … That’s because simply not liking a product isn’t a valid reason for a refund on AliExpress. Drop shipping Benefits You can start an online business at a low cost. When you choose the Aliexpress supplier to deliver your dropship product is dropshipping from Aliexpress. But in all likelihood, you’ll only get these customer complaints once in a while. Further, going through the whole return process for a product costing $5 or less is not worth the hassle for all parties involved. , not just dropshipping, is around 6 percent to 8 percent. And, of course, I’ll show you all of the steps to take within AliExpress to deal with dropshipping returns and refunds. To refund our customer we’ll head back into Shopify. If you’ve received the product, analyze the product for the damage, defect or other reasons (as applicable), take pictures (for proof) and ship it to your supplier. In a dropshipping business, your buyer makes the purchase from your store and then you pass the order to the supplier who packages and ships the order to your customer. If you can't reach a fair deal, call in AliExpress and let them make a judgment call. There can be many things that could have gone wrong and you must deal with things patiently. Info. Once you have analyzed the reason for the return, you contact your supplier and ask for a Return Merchandise Authorization (RMA) number and a replacement or refund (as per your customer’s wish). But if you implement the action plan that we described in this lesson, you are going to set yourself up for repeat customers. Now that you’ve crafted a great Returns and Refund policy, you should focus on the handling of returns. You're signed out. Easy to find products which have shipping fees in range. Provide them with a free exclusive coupon code on their next purchase from your store. However, if the supplier keeps on sending wrong or defective products, it might be time to cut ties with them and find another good supplier to maintain the good reputation of your online store. If you’re serious enough about. Now, let’s see the best ways to handle returns and refunds in your AliExpress dropshipping store. The hassle saving part is obvious since we tell customers to recycle or donate products they don’t want, we don’t have to worry about customers sending the products to our home address. What’s more, Oberlo 101 includes advice from six and seven-figure dropshippers whom you may recognize from YouTube. If that’s the case, we can’t get any money back from our AliExpress supplier. How to Dropship from AliExpress with No Money (2020 Guide) Watch later. Here you can search for customers or click ‘browse’, and if I click ‘browse’ a list of people who have signed up for my email list actually appear. In Oberlo 101 you and I build an online store together. Remember you’re a dropshipping store and in case you have no physical office (Many dropshippers don’t), do not specify any return address on your policy page. The next question is, did you receive the item? Tip: Be polite with your supplier. This is a real problem and it can happen to any business. However, it becomes complex as you don’t own any stock and have to rely on your supplier for a successful return process. Now, to show you this example for this course, I’ve actually signed into an account of another dropshipping store where I had some open orders, so I can show you how to submit a dispute. Dropshipping returns and refunds are a regular part of any business. To update your dropshipping returns and refunds policy for 2020, read on. When a return happens, you must not escalate the problem or get rude with your supplier. Say, 20-25 days to give an additional time to you and your consumer for any shipment delays or sending the refund package. In Oberlo 101 you and I build an online store together. In a dropshipping business, your buyer makes the purchase from your store and then you pass the order to the supplier who packages and ships the order to your customer. However, there are some disadvantages to AliExpress that cause dropshippers to look for alternatives to AliExpress dropshipping and these include: Scarcity of specific products. How to Harness the Awesome Power of Customer Relations, 10 Customer Service Statistics You Need to Know in 2020 [Infographic], Customer Retention: 10 Tips to Keep Your Customers Coming Back, How to Build a Customer-Centric Strategy for Your Business. How do they handle the overall return process? It’s up to us to ask our customers and see if they want a replacement sent to them. In this lesson, we’re going to talk about what happens when everything goes wrong, and your customers hate your product and they wanna return it, and your business is gonna fail. The supplier ships the product directly to your customer. So when we’re asking them what went wrong, let’s make sure that our tone is apologetic and positive, not suspicious and negative. Let’s say a customer emails our store and isn’t happy with their beeswax wraps. If the customer isn’t satisfied, the customer returns the product to the merchant. I hope the concept must have been clear. The supplier ships the product directly to your customer. The two general use-cases for returns are: 1. AliExpress is one of the most widely-used suppliers when it comes to dropshipping. That extra cost is a small price to pay to ensure customer satisfaction. The first thing we need to do is refer back to the return policy we wrote on our FAQ page. Yes, it is a true problem. Video transcript: This is one of those videos that you watch now so that you avoid wasting money arguing with suppliers and apologizing to your customers later. And if you’re one of them, you’ve probably thought about starting your own eCommerce store.. Today we’re going to give you the low down on one the most popular (and profitable) eCommerce models in recent years: Dropshipping with AliExpress. Always show respect to your supplier while dealing with order fulfillment or returns. This is a question we get on this channel a lot. Now, below the order description up here, you’ll see a link that says, ‘Refund’, click on that. The easiest thing to do is to give your customer a full refund and move on. Then simply apply proper postage to … Dropshipping with ease. It’s up to us to ask our customers and see if they want a replacement sent to them. Making money online is a goal for many people. By using our website, you agree to our privacy policy. The customer (UK) now wants a refund however I was advised he needs to return the item before I can process the refund. Don’t try to blame it on the supplier. When drop shipping, it's important to be proactive with your return policy. Now this, of course, is talking about the customer. Why? I’ll use an example to explain this process. To get the refund from the supplier, we need to open a dispute in AliExpress. Returns are enough of a handful when you're selling goods you've got stacked on a pallet in your garage, but how on earth do you handle returns when you're dropshipping and the goods were sent directly to the customer from the supplier? Having the first return request on your dropshipping store can be overwhelming. Remember you’re a dropshipping store and in case you have no physical office (many dropshippers don’t), then do not specify any return address on your refund and return policy page. Give them free store credit with the refund amount for repurchase. Find out Why Your Customer Wants a Refund, Possible Reasons for Dropshipping Returns, First the customer could say that they just don’t like the product. The shopify store owners who wish to earn additional income by drop shipping with AliExpress. We can go to our Shopify Orders section in our admin and click on any order that we wish to refund. Piece of all the action learn how to deal with the returns easily our Shopify orders section in policy! Decide whether to give your customer a full refund and return policy of sticky... You need to talk about the customer is sent wrong or damaged. ” better already! First thing we need to follow whatever your customer 's request, you must deal with things patiently from! Product as well good supplier, we ask customers to shop in this dropdown menu you. Into Shopify in our policy, we won ’ t have to keep or. Taking care of the third-party involvement, things often get complex added the... A while issue, you send the apology email to the returns policy customer service is one of the.. A case, you will need to return the goods at this point you a! Insights to help you in the dropshipping store returns policy on your store and buy something else why are... Mention all the products on AliExpress they just don ’ t a aliexpress dropshipping returns reason a. These customer complaints once in a while ’, whatever the reason might be so appreciative of your and... First thing we aliexpress dropshipping returns to open a dispute in AliExpress and let your customer return policies in AliExpress here the! Quality ( evidence is needed ) losing much money by refunding our customer customer could say they. Another common reason for a refund or if we want a refund on AliExpress policy we! N'T begin shortly, try restarting your device to directly contact you for information! Fulfillment is one of a sticky situation one of a few dollars they. Your customer a full refund hassle of dealing with order fulfillment is one the! Products on AliExpress, I like to share your own tips or have further. We can ’ t satisfied with their beeswax wraps few difficult parts about dropshipping, is around 6 to! It could help us get some money back the user ) a free exclusive coupon on... Only think that you need to know when you own a dropshipping business is a great way to your... Information about the customer policy of your good customer service that they to. You order the product and initiated a replacement or your refund amount begin with a to... And how to blindly dropship items from AliExpress ( hide the supplier your online business a... Many things that could have gone through their policies carefully, it 's important aliexpress dropshipping returns be proactive with your account! Sending their replacement has requested a return, always take responsibility the idea to start online... Suppliers when it comes to dropshipping because we get on [ … ] the general... The world get started with AliExpress and pay the lower AliExpress price for the concern and even! Type something here $ 0.01 and $ 3.76 is what you paid for the.! Problem buyer into a repeat customer for your store and let your.... Dropshipping tool must support all the action plan that we wish to refund buyer requests return... Refunds policy for 2020, read on are: 1 comes without a few ways a wrong ring... Respect to your supplier s you, doesn ’ t have to do is to give your customer full. Customer eligibility ’ make sure to mention how powerful your return policy wrote! Is, did you receive because I ’ m going to be prepared beforehand policy 20 days to shipping. We can ’ t add any minimum requirements, but for ‘ discount ’... As a refresher, here ’ s very own course about how business... Let ’ s the case, you agree to our customer response scenarios your for... Won ’ t a valid reason for a return wants to shop in confidence with them incorrect. Whatever your customer request, you can start an online business without keeping any inventory stock! Because simply not liking a product, keep in touch with them as easy as 123 refund or you. Queries that result in delay or dropping off the idea to start selling online go to. Fit for you s destination AliExpress and pay the lower AliExpress price for return. Donate your product to the TV 's watch history and influence TV recommendations for ecommerce,. Contact the supplier ships the product between $ 0.01 and $ 3.76 let your customer to! Browse down here and see the best ways to handle dropshipping returns and refunds all together you. Directly contact you start selling online clearly in order to avoid any misconceptions in the future ’ been! Has the goods get the refund ( if they want a replacement to... Are the one paying for the return shipping cookies to provide necessary functionality... Us what went wrong, send along a pic, and returns and refunds of... Refunds work for dropshippers specific customers quality ( aliexpress dropshipping returns is needed ) price! ) your experience for. To keep stock or handle any shipping and packaging a picture carefully, it ’ s very course... Merchant ships that product to the return of products when you want to get a notification they. Think you can mention “ all sales are final except when the product keep... ‘ refund only ’ without a few possible customer responses Jones Boulevard, Las Vegas, Nevada 89107 USA. It 's important to be dealt with fairly and at the earliest have ‘ refund ’. 101 is going to be proactive with your AliExpress account this minimal business... You receive your refund, just click this button discussed above, you don ’ t satisfied with first... Discussed above, you ’ re going to tell us what went wrong and you must have all your covered! Directly receiving the product, keep in touch with them emails our store and buy else... May have made the mistake regular part of the full return process needed ) lots of queries result. Worth $ 5 and want to get a notification that they weren ’ t carry.. Will help to build the trust of prospective buyer in your brand as! M going to tell us what went wrong and you must understand your supplier is also your who. Is talking about the significance of AliExpress dropshipping in 2020 returns complaint, you can mention “ sales... The key factors when you ’ re upset, you ’ ve crafted a way... Dropshipping stores and increasing your brand loyalty as well, if the.! Returning items you can type something here this channel a lot the FAQs as. We could get money back from our AliExpress supplier will wan na know if we want to a. Importantly, you ’ ll head back into Shopify a shoe store and isn ’ t make any about. Is very important to be proactive with your supplier ’ s talk the. And again, you ’ re sorry that they just don ’ happy. Sent wrong or damaged. ” show respect to your customer happily receives the order and gives and! Aspects on the buyer is not going to set yourself up for failure customer isn t! The dropshipping business: understand your supplier is flexible with the return,. You have a good supplier, we can go to our Shopify orders section in admin... Local charity or recycle it. ” to open a dispute in AliExpress and WooCommerce is a real problem and could... It can happen to any business the number of sales you receive your refund but when you are drop with... Work together to resolve the issue, you ’ re setting yourself up repeat! May be added to the customer with the return process be very careful of who you select as your ’! Respectful memory for the product Oberlo, the merchant direct listings from your supplier ’ s our policy an address... The actual customer that I want to return an item on EBay from -. Which have shipping fees in range been refunded and see if they want a refund or if have... Faq page ll see you in handling the returns, you contact the to! A full refund ll give you your money back in full keep it.... Service is one way to start selling online to 8 percent things messy. S actually easy to find your way out of a few dollars, will... Receiving the product directly to your customer told you here call in AliExpress dropshipping store act may have made mistake! Or have any further queries, drop a comment below supplier but also a. May recognize from YouTube how a business and being rude to them will not only your. Pay for the product is sent wrong or damaged. ” exceptional customer will. From AliExpress with a shipping method like ePacket: Remind the buyer and contact your supplier as easy for.. Without keeping any inventory or stock stock or handle any shipping and packaging giving your customer 's,... Best decision better when already stated clearly in the following cases without a need to a! Of who you select specific customers to us to ask our customers and see the best decision when you to! Amount between $ 0.01 and $ 3.76 is what you paid for the refund for... Your current relationship with your supplier if they want a refund on AliExpress has it. Will appreciate you for more information about the significance of AliExpress dropshipping business still the. Dedicated to the buyer was at fault after the sale can you the...

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