Before leaving the premises for the duration, make sure that all the exterior doors are locked and that it is impossible for potential criminals to enter. Plan to reinstate employees a few days before the arrival of clients. Check all customer contracts. When making new contracts, reflect on how to communicate regarding the virus, considering that it is no longer seen as an unexpected event. Make an announcement to employees. This Standard Document can be used to stay organized and keep track of the many documents involved in a typical hotel acquisition. If you have a list for every area of the restaurant, the tasks are more manageable, and every supervising staff member will know what they need to get done before heading home. Also, stay apprised of the measures that governments are putting in place to compensate businesses impacted by COVID-19. Opening your bar at the beginning of the day can be a drag. Retrieved from: European Centre for Disease Prevention and Control. Hotel Kitchen Checklist This hotel kitchen checklist is used by a UK-based hotel group to comprehensively report their hotel kitchens’ quality assurance. COVID-19 VAT Measures Introduced by EU Tax Authorities. https://disneyparks.disney.go.com/blog/2020/03/disneyland-resort-donating-excess-food-during-temporary-closure/, https://www.hfw.com/COVID-19-Business-Interruption-and-Event-Cancellation-Mar-20, https://www.accordancevat.com/eu/covid-19-vat-measures/, https://www.ecdc.europa.eu/sites/default/files/documents/coronavirus-SARS-CoV-2-guidance-environmental-cleaning-non-healthcare-facilities.pdf, https://www.hospitalitynet.org/news/4097737.html, Technology at the service of the customer, The Young Hoteliers Summit explores the growing trend of travel bubbles, Must read blogs about COVID-19 and the hospitality industry, Clean, disinfect and remove all display items or furniture, Set all exterior and lobby lighting on timers, Remove all food from the fridge so it can be cleaned and turned off, Sanitize and completely cover all kitchenware, glassware, cutlery and dinnerware, Place all meeting room furniture into storage, Unplug guest laundry machines and turn off water access, Unplug all guestroom lighting and equipment, Remove, disinfect and store all guest bathroom amenities, Lock all guestrooms and secure all access, Shut down pool equipment and cover, but keep safety equipment in place, Display hotel closure signs throughout the property, Most hotels are delaying their regular renovations to mitigate financial impacts 1&2, but you may look into small upkeep tasks such as repainting. Inform party of timing. Temporary Hotel Closure Checklist. We suggest, for instance, that you let them pay 50% of the rent and that the rest can be paid monthly until the end of the year. Review if all procedures have been performed properly with the aid of a hotel checklist. Before returning to the building, it is important to make a plan based on clear and precise roles and responsibilities for each workstation. General. How many of your goals are achieved? It is best to be as flexible as possible with booking deposits and returning them as per the booker’s request, while still encouraging guests to change the booking to an indefinite date in order to keep some cash flow. When in hotel quarantine you will routinely be tested for COVID-19 on day 2 and day 10 of the quarantine period, or at any time you first experience symptoms of COVID 19. 3. Notify insurance companies of your temporary closure and update them on the new number of employees your company has. During the COVID-19 crisis, many hotels will unfortunately have to stop their operations and close temporarily. Your hotel may reopen more quickly than expected. While … Customize and expand upon our restaurant open and close checklists to make them fit your specific needs. (2020, March 24). As a result of discussions with several managers over the past few days, it is clear that the temporary closure is, for the majority of them, fiction unfortunately become reality. Once these documents are ready, it is important you update your investors and lenders on what your capital needs could be. Easily Editable & … Seating for dinner will begin promptly at 6:30 P.M. To load a message on the website, log into Admin.Booking.com and under the Property tab > Your Profile > About Your Property Back to the office to do a final safe count for the evening, starting with loose notes and coins, bag/bundle if needed. 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