Cover. Sleeping Too Hot or Cold 4. Any and all implied warranties on this product shall not exceed in duration the term of this limited warranty. 3 comments . Serta is an iconic mattress company, boasting the title of #1 mattress manufacturer in the United States. I Bought a serta Aplause 2 the people that owned the store knew I had 6 back surgries and 6 hip surgries they still sold me this sorry mattress it started sagging when I got it in the spot I was laying in I exchanged it for the Serta firm the first one was the plush it started doing the same thing I am not able to sleep on my new mattress I am wondering if there is anything I can do. 1.7K views . What you may not know is that the Serta Perfect Sleeper Mattress was Serta’s very first mattress offering. This bed is very comfortable and is a combination of plush and firm. Mattress warranties will include a specific sagging depth; if the mattress sags below this threshold, then the manufacturer must replace the product free-of-charge. If you observe a defect, contact Serta. All other claims including incidental or consequential damages are precluded. Best For People Who . Serta recommends that you give your new mattress three or more weeks before you make a final decision. Jalan Sultan Agung 16, Manggarai, Jakarta 12980 The sagging depth for most mattress warranties is one inch (1″), although sagging depth may fall anywhere between half an inch (1/2″) and two inches (2″). In fact, it was released two years before the Serta mattress brand name was even released!. Mattress Roll-Off and Sagging. Serta mattresses are available in a variety of models, features and types, including innerspring, memory foam and hybrid. Serta iComfort - 2nd Bed & Still Sagging. One of the most common problems with a mattress is sagging. As pointed out by reviewers, the warranty only covers sagging at a depth of 1.5 inches. Broken or loose grid top Sagging, that measures 1/2” or greater (being properly measured), only if the mattress has been continuously supported by a matching foundation (or equivalent) and used with an appropriate frame and center support. Warranty Length ≠ Mattress Lifespan. Because we strongly believe in the quality and craftsmanship of our products, this Serta Mattress warrants against manufacturing defects in workmanship and material (excluding covers). Compatible with Serta Adjustable Foundations Designed to Help Solve 5 Common Sleep Problems: 1. Handles on all Serta models Replacement of another piece in a sleep set, unless it is also defective Our first recommendation is to look for sagging spots in your mattress. A sagging mattress causes spinal pain or stiffness because it throws your spine out of proper alignment. Through the Serta Quality Assurance Program, you can feel confident that your Serta sleep set will provide you with long-lasting comfort and support you expect. You can not fail, with any of the following mattress brand names, if you are looking for the best mattress. Broken or loose support elements Transportation cost Our valued retail partners are authorized to provide warranty … Sagging, only if the mattress has been continuously supported by a matching foundation (or equivalent) and used with an appropriate frame and center support, or a minimum of 5 cross slats. The Serta Warranty covers only the following items during normal wear: INNERSPRING OR HYBRID MATTRESS • Wires that are loose, broken or protruding through fabric. If you observe a defect, contact the Serta dealer from which you purchased the set. The Sealy Mattress Firm Breach of Warranty Class Action Lawsuit is Rabin v. Tempur Sealy International Inc. and Mattress Firm Inc., ... Hi, I saw your comment about your Serta mattress that you purchased. Both the mattress and your body can take time to adjust. To accurately measure the sagging depth, first stretch a length of string over the entire … Serta reserves the right to refuse service and invalidate the warranty when, upon inspection, the sleep set is found to be in an unsanitary condition or when the product failure is caused by factors other than defective workmanship or materials. If you observe a defect, contact the Serta dealer from which you purchased the set. As for Serta’s Natural Latex, this warranty is strictly under the condition that Serta’s natural latex bedding products are property covered with fabrics, kept on a cool location and dry conditions and not exposed to direct sunlight. • Sagging or Body impressions that measure 1½" or greater, only if the mattress has been continuously supported Perfect Sleeper review below 24-hour day sleeping a lot of other complaints about Serta mattresses are considered best back. Names, if you are looking for Serta memory foam and hybrid observe a defect, contact Serta. Shall not exceed in duration the term of this limited warranty on its air mattress collection targets the 5 common... Are available in a variety of models, features and types, including innerspring, memory foam mattress Sagging… Puffy... You can not fail, with any of the most comfortable and healthful night ’ s Award. Impression of up to 4cm may form from which you purchased the set for warranty.! 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