Result: You should see two flashes and a one second delay repeating. “Work smarter not harder.”     –some smart guy-. The ice maker is not turned on. of water in the icemaker mold. The ice restricts air flow to the ice maker causing the temperature to go above 9*F. The i/m won’t cycle over 9*F. To test the components in that circuit you need to check resistance/ohms. Bud, I think your maker is the first thing thing to replace…it creates demand and the emitter controls it when its full…. The icemakers are prone to failure and sometimes it makes sense to replace it. Tracey Ibarra. Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for Whirlpool GSF26C4EXW02. Ice Maker Parts | Dispenser Parts | Dispenser Strip Circuits, “I can’t get any ice to come out of the dispenser.”, “There is a bunch of frost in the dispenser shoot and ice bin.”, “The bottom of my freezer is covered with ice.”, “There are little flakes of stuff in my ice.”. I doubt there’s anything wrong with the controller. Disconnect/reconnect plug in upper left door, the LED lights up and will harvest the ice eventually (depending on temp of ice/heater status, etc.). Also, check the temperature of the icemaker from the diagnostic panel and your own reading using a thermometer. You commented that you do not want to willy nilly replace a part without testing first. Before checking on the valve, unplug the refrigerator and turn off the valve’s water supply. Locate the ice maker power switch and make sure it’s in the ON position. Have checked water pressure, have replaced water inlet valve to ice maker. Water also still - Answered by a verified Appliance Technician 07/15/2020 by Micro Switch. Does anyone have any idea how to narrow this down and/or test the emitter and receiver boards. It makes no difference in quality and you can save a ton of money. Close the freezer door for a minimum of 5 seconds for a maximum of 50 seconds. When ice is not ejecting If you find ice inside the ice mold, it means your ice maker is receiving water and the problem likely isn't with the water supply. When troubleshooting a Whirlpool French door refrigerator not making ice, first make sure the ice maker is turned on. If any gasket is worn replace it. 03/03/2020 by If you’ve got a KitchenAid (or Whirlpool, or Kenmore) fridge with an ice maker that’s not making ice, don’t call the repairman. Activate the door switch 3 times. When you say diagnose the defrost circuit, what do you mean? I had this same problem and went with RepairClinic.com because they offer full refund if the part purchased did not fix the problem. First, check the ejector arm. Scott, please disregard my last comment. You can also just fill the ice tray with some water and check if it freezes in a few hours. Could there be grime or frost on ether the emitter or receiver board windows that may block the light beam’s round trip? The defrost circuit is behind the rear panel in freezer. The freezer temperature reads/is set at 0 when I check on the menu and I do not feel any water or any ice at all when I put my hand into the ice maker. Ensure that the ice level control board is getting power. twist tray ice maker. Visual operation of the twist tray ice maker . When the ice level reaches the top of the bucket, it interrupts the infrared beam. If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again. Check ice production in 24 hrs. As for sensors, most ice makers have sensors built into the actual ice maker mechanism. If everything works fine, for a few weeks then ice slows again, you have an issue that many have had. Whirlpool Twist Tray Ice Maker. Ice level control boards: for this model, it says it is an LED emitter, not an infrared. Boards purchased from this link have a 1-year warranty, no questions asked, installed or not! Remove food, and even the drawer so you can feel the back wall. Straighten the water lines out if you find any kinks. In order for the ice maker to know whether or not this bucket is full so that it knows when to make and dispense more ice, it utilizes an optics emitter that sends a beam of light from the wall of the freezer and through the ice bucket to a sensor on the other side. One other important note… Whirlpool redesigned the optics portion of this system around 2002 so there are two different diagnostic methods depending on which set of boards are installed in your refrigerator, pre or post 2002 ice maker models. In this video you will learn ice maker repair. If it's an infrared beam isn't infrared beyond the human sight spectrum? You should see two flashes and a one second delay repeating. I actually see it, red, periodically, just not all the time. @scrowi14 Scott, your's seems to be the same issue as mine. © 2021 iFixit — Licensed under Creative Commons — Privacy — We replaced the whole ice maker assembly, but I don't really believe that was the issue as I still had the problem. The ice maker wont advance if the temp. No questions asked, installed or not! Close the left side flapper door and make sure you are not blocking the optics board’s light path. Not convenient to defrost right now, but I will try that. The red status light should be steady on. Step 2. -If there is no light try resetting the optics boards as in the note at the top of this section. How to Troubleshoot Ice Maker (Sears Kenmore, Whirlpool, Kitchenaid, etc) that is not working or making ice. Once the ice maker starts working, it will eject the contents of its reservoir, so replace the tray and close the refrigerator door to avoid spilling partially frozen water onto the floor. If there is no light your LED light may be out, you may have pre 2002 boards installed, or the optics boards need to be replaced. If so, then my earlier comment applies. Chris Augusta. Ensure the water supply line is connected to the cold water supply and connected securely. Check the water flow and test the pressure to determine if it is at least 20 psi. When the ice level drops below the beam, the control board signals the ice maker to make more ice. If you see ice, turn off the icemaker using the front panel for several hours. For further troubleshooting: Refrigerators - Icemaker Not Producing Ice If you pull the ice bin out do you notice frost/ice near the ice chute, where the ice drops out into your cup? I have not disconnected or turned off the water to the refrigerator, only to the house and the water dispenser still works properly. I was advised it was a wiring problem in the wiring harness that travels from under the refrigerator to the freezer door, adjacent to the hinge. If the ice level control board fails, the ice maker will stop making ice. otherwise we'll assume you're okay to continue. Wait 24 hours after ice maker installation for ice production to begin. If you have a ice maker in door with the infrared ice level you need to check wiring harness at bottom of freezer door. If the ice has cleared, then turn on the ice maker. -A steady on light for 5 seconds means the ice maker’s optics boards are working properly. This Whirlpool refrigerator troubleshooting and user guide will help you to find solutions to fix your refrigerator. Any recommendations? This replacement kit solved the problem. Scott Williams, in 34 yrs I’ve never replaced an optic sensor, This model has had several issues that have caused little to no ice. The location of the water inlet valve depends on the manufacturer but Kenmore ice maker and Whirlpool ice maker water inlet valves are typically located behind your refrigerator. If you can get the panel off to access these parts and all you see is a thick wall of ice and the parts are incased in ice, I’d suggest replacing the sensor , defrost thermostat and evap motor. @whiteknight1950. Usually digital cameras can "see" infra red. Open the freezer door and immediately view the diagnostics red status light next to the ice maker’s on/off switch. I found ice on the back wall behind the ice maker assembly, so I'm suspecting that I've got a defrost issue. Scott, the condenser coils are underneath the refrigerator by the compressor. You also have a seal around the access door to the i/m. Try refreshing the page or going back to the Home page. Scott Williams. Suspect it might be the infrared emitter board or the receiver board, but have no idea how to test them and unwilling to willy-nilly replace them for $400+ (emitter board around $80 and receiver board $300+) . I will look for all fans - I think the only one I'm aware of is on the lower back though, right? Lets not make more work for ourselves than we have to. The instructions below from DIYers like you make the repair simple and easy. If you need additional help, don't hesitate to reach out to our trained parts specialists at 1-800-269-2609, … (REALLY) I purchased an extended warranty which is covering door cost but I am concerned it is not door issue. Dirty coils cause refer temperature to rise, thus, effecting ice production. Step 2. Whirlpool French Door WRX988SIBM03 ice maker issue here. If it’s still on or jammed, continue reading. Also try cleaning both the send and receive lens. None seem to remedy this issue with slow ice making. video. I had read about the bottom inlet valve fix on another board and it did actually work for me. If the water is turned ON and the ice maker still does not work, check the water lines on the back of the refrigerator for any bends or kinks in the lines. This site uses cookies to improve your experience. A new aftermarket icemaker is around $50 or less on eBay or Amazon. Whirlpool in the door ice maker has stopped working. is above 9*F. Bypass the water filter by removing it and adjust the ice setting to MAX ICE or fast ice - turbo ice. If the refrigerator ice maker needs troubleshooting, follow these instructions to help resolve the issue. Scott Williams Here’s the manual if you need help performing the front panel. If there is still no light you may need a new set of optics boards, or the LED light is out. Step 1. Once reset, perform a diagnostic to check for any error codes. The kit comes with a new ice maker, and two wiring harnesses. The water inlet valve requires a minimum of 20 psi to function properly. This model of Whirlpool refrigerator has a storage bucket on the door of the freezer that the ice is dispensed into and stored in. An invisible beam of infrared light is sent across the top of the ice bin to detect if the bin is full of ice. The most likely item to fail is the ice making unit as the rotating mechanism wears out. As a strong suggestion, don’t pay for a branded part. Whirlpool Model WRX988SIBM00 refrigerator ice maker not filling nor dispensing ice. Ice tray fills with water and freezes, but system seems to think tray is full since the red LED is off so it doesn't dump the ice. The Whirlpool & Kitchen Aid in-door ice system is very nice design because it frees up a large amount of space in the freezer compartment and makes important job of dumping old ice much more convenient. Then LED goes out again disabling/slowing ice harvesting. If you see any frost on any walls, floor, ceilings, then you need to completely defrost the unit by unplugging, remove all food and leave doors open for 2 days. Hope it does for you as well. Before spending all that money do these checks. It will stop soon, and in the meantime I will try your steps and post back results. @scrowi14. Tags. Temperature appears fine as we have unplugged refrigerator to reset and are sometimes met with once cycle of ice cubes. Ensure that the ice level control board is getting power. The water pressure in the house is above 20PSI. Note: The ice bin must be installed on the door to activate the left side flap, ice should not be over the top notches of the bin. Make sure the ice maker : The refrigerator has just been installed. Still unsure how to determine if it's a bad board. Fourth, if you can’t find anything wrong, then it’s time to purchase or try to repair the ice maker. Thanks @ladytech. Thus something is shutting off power to the IR level sensor dumb boards. Open the freezer door and observe the red status light next to the ice maker’s on/off switch. If the ice level control board fails, the ice maker will stop making ice. The most likely cause is the rotating mechanism in the icemaker….its also the simplest to replace. On this page you will learn how to whip that lazy ice maker back into shape and have it pumping out cubes faster than a kid in a Rubik tournament! The water inlet valve supplies water to the ice and water dispenser. Second, reset the refridgerator using the front panel, instead of unplugging it. I had the wrong model pulled up. You have the i/m on the door. I’m just a satisfied customer. I have a similar fridge. Whirlpool Refrigerator WRF535SMBM00 Ice maker not making ice Ice maker not making ice is the 4th most common symptom for Whirlpool WRF535SMBM00. They also offer full guarantee on the part for one year.[br]. I do not work for RepairClinic nor receive compensation from them. twist tray. Thx for the suggestion. There is an LED emitter board and a receiver board - you are listings the part numbers correctly. Clean condenser coils. Wait about 2 hours. If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again. But sometime you just can’t be certain. point the remote control from a TV towards the lens of a digital camera (even a mobile phone camera will work) and press and hold any button on the remote, you should see the IR light flashing at the end of the remote when looking at the camera's LCD screen. The refrigerator door is not closed completely. Yes, I was able to finally fix the problem. We think the issue may be the main control board so I just ordered one. Just determine model number and its an easy order…..check if yours is narrow one (5 cube) or full width (8cube). If I put ice into the bin it dispenses. Let me know what you find. The liner is thin plastic and melts very easy. If so, the ice dispenser chute door isn’t sealing good. The ice on the back wall is typical of a defrost issue or and evaporator fan failing. Scott Williams. It takes 15-30 minutes to fix on average. For whirlpool and other brands it makes. To test use your finger and see if it is putting out a beam. Terms — The defrost circuit has a heater, defrost thermostat (round disc type bimetal), a sensor and evaporator fan motor. The control board then shuts off the ice maker. Third, make sure there’s no ice build up in the back of the ice maker’s compartment. How would I test that to see if there's an infrared beam? Step 3. ... Get the most out of your freezer with the In-Door-Ice® Plus ice dispensing system. This is a very easy (and relatively inexpensive) fix that you can totally do yourself. Important Notice: Mechanically, this is a Whirlpool modular ice maker with a few extra trim pieces, different fill tube location, and a set of control boards have replaced the bail arm switch. @barrymanilowa. You can access them by removing to access panel behind the refrigerator. The water inlet valve is a valve that’s electronically controlled, and works to … Are the condenser coils in the lower back of the fridge? If the icemaker kicks the cubes out, you know the icemaker itself is working. I have the same problem with a similar model Whirlpool. To check if the icemaker itself is working: If the icemaker mold is empty you can pour about 4 oz. So your ice maker’s slacking off again and your looking for some payback...well you’ve come to the right place. Once you plug it in, allow 48 hrs for ice production. 36-inch Wide French Door Refrigerator with ... - whirlpool.com Diagnosing the defrost circuit and all fan motors to find the issues. Some refrigerators use an infrared beam to sense the level of ice in the ice bucket. Do these checks in the order I listed. My … Then use the camera to check if it is an IR light emanating from the emitter board. Ice cubes will mysteriously appear once or twice every couple of weeks. Step 1. I reset fridge using 3 different methods: unplugging, throwing circuit breaker, and turning off cooling. I’ve started with the easiest checks first, Get an exact temperature of the ice room. Then follow these instructions. We're sorry, but something went wrong. It was one of the worst purchases I’ve ever made. Common Problem Links | Pre Op | Pre 2002 Diagnostic Tests The ice maker in my 4-door Whirlpool WRX735SDBM00 ceased making ice. There is a gasket where the refrigerator and door meet. You make the repair simple and easy your freezer with the infrared emitter or LED. A very easy do that, make sure the ice has cleared, then on. Water and check if it is putting out a beam below from DIYers like you make the repair simple easy. On another board and it did actually work for RepairClinic nor receive compensation from.... 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