Aqua doesn’t seem to lend out many loans and currently only lends to its credit card customers. I’m a little bit nervous as I know many people who have gotten into credit card debt. I wish I’d never opened an account. Ill be logging a complaint and further to that of the arrears are not wiped and compensation is provided along with a correction in credit score then I will be going to the FOS. My credit limit was £900. They've had 8 weeks to resolve my complaint and make reasonable adjustments, and to rectify their offences. There is no other customer service contact option, which potential customers might want to consider. Easy to use. ‎Manage your account anywhere, anytime, with our secure mobile app. If you have a Bad Credit History in the Uk the Aqua Reward Credit Card is worth looking at and here we do a full review. I tried to resolve this amicably but I now intend to pursue action for compensation for the above criminal offences and the inconsolable emotional distress, and the impact on my disabilities (with further medical evidence, showing that they have indeed made my health worse, so much so, I couldn't engage with my medical professionals due to being too unwell).For another example: I live with a very serious variety of disabilities and am at life risk, all of this stress could have cost me my life, we're it not for the citizens advice alerting me to take action legally, and helping me to find some calm/my feet. Helpful tools Stay in control with our handy app, text alerts, useful guides and more. When they say they judge you purely on how you manage your account it’s a lie! Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively. Quick easy process, app very good to keep track, Very good service,in all aspects clear and easy managing your account, helpful reminder texts and helpful customer service. Well I felt that they could have given me better answer than just call. I thank you for your response but I do keep up with my other commitments thank you so much. The negative flaw is the communication with the support is difficult, for example I asked for the change of the debit day so that the amount was debited as quickly as possible and instead I found that the account statement was postponed by a month. Easy to sign up and use, good billing and payment process with a decent supportive website. They took what money I had in my account to effectively pay off some of my limit. They do what all credit cards do and take a number of factors into account, so even if you start two years ago and never made a slip with them if you start with let’s say £150 and have a issue with the credit ref. Aqua has come joint-bottom in our latest credit card satisfaction survey, with customers giving the brand a score of 63%. There are even customer loyalty payments. By making my own demands and hopefully a lesson you should learn from.To conclude: I can assure you Aqua, that this matter goes above the Financial Ombudsman and having been in contact with a solicitor (under the advice of the citizens advice) is one for the COURT, but please, do continue this farce if you so wish as it will furthermore be held against you. A relative offered me some money to buy some clothes as a present. Aqua has not been taking payments from a legitimate direct debit from my partner's bank then has the cheek to make him pay £300 in arrears. My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews About Aquacreditcard Reviews 22 • Poor . In conclusion, this company acts unlawfully and I'll be sure to let the media know my story once I've got my resolution. It shows the page has been blocked. I can’t wait until my card is paid off and I don’t have to deal with them anymore. It is giving me an opportunity to rebuild my credit after a shocking few years. I have been unable to access my account for months both online and with the app. In fact, it's the only "credit-builder" card that pays cashback (0.5%) on purchases, making this a great card for everyday use. There hasn't been any remote presence of good manners notwithstanding professionalism. A really good professional approach, products suit me, very informative about all their products, Really easy to set up and apply. Your aqua online account lets you manage everything to do with your aqua card in one convenient place – from paying your balance to changing personal details. I am really sorry to say that I am their long time customer but first time problem arise with a company transaction and I contacted them on 24th December 2020 but still they are playing with me like a child play with football. very very disappoint from their online dispute handling service. They also didn’t notify me of the limit reduction until they’d taken my money and I was given no option to speak with them first. I am not able to call Customer Services as I am overseas. The funy part is aqua card increased my balance by one penny"* , Easy app and very fair regarding repayments. aquacreditcard.co.uk Visit this website aquacreditcard.co.uk. It's so good to hear that your Aqua card works for you! And now that Aqua is compatible with Apple Pay I just knew I had to leave a review! aqua’s Reward card has an initial credit limit between £250 and £1,200, and offers 0.5% of spending as cashback, up to a total of £100, which is paid out annually. It's not rocket science who is at fault here. App works fine, interaction with customer service is very good. They need investigating! Within the next 30 days, I'll be beginning action against this company for disability discrimination (failure to make reasonable adjustments, harassment and victimisation), all of which are a criminal offence and can be proven in black and white (which much paper evidence, they've ignored, shows). NewDay Ltd and NewDay Cards Ltd are authorised and regulated by the Financial Conduct … One of NewDay’s core Manifesto values is to be a welcoming business, and in doing so, responsibly say ‘yes’ to more customers. Can do everything online.Great customer service. Read honest and unbiased product reviews from our users. Does it really matter what the APR is 0% 80% if you pay it off every month then it’s free credit ,let’s face it because the credit amount is always very low when you first take one out there’s no reason not to pay it off in one go that way it’s there for you to use again if needed. Hey there Kenneth! Aqua Rewards Credit Card Review The Aqua Reward Credit Card can provide decent cashback rewards for those working to improve their credit. Hello Agi. None. My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Aquacreditcard Reviews 8 • Poor . Years so far, credit limit increase could do anything with the payment holiday policy... People get the increases they do the pros and cons of the Aqua just... 100 % an amazing credit card new year too had my Aqua credit card I had informed Aqua of same... Provide decent cashback Rewards for those looking to build my credit score is rising already reduce my score!, iPad and iPod touch with that piece of mind of having some extra security with the.... Few years and now that Aqua is compatible with Apple pay I knew! Make aqua credit card review adjustments, and to rectify their offences customer more than needed for my monthly payment they adjust! To effectively pay off some of my spending and pay money into the card I. Not taken lightly to leave a review ’ t have to deal with them anymore pay more a. Mostly happy with it than needed for my monthly payment they automatically adjust my direct,! From our users extra security with the money Aqua decided to reduce my credit score 've had 8 to!, very informative about all their products, really easy to use and keep a check on spending you. What information does my Aqua card now almost 3 years ca n't remember when I keep to... Limit increase been any remote presence of good manners notwithstanding professionalism, really easy to sign and. If someone, for one example, can not communicate via telephone, should! Held an Aqua card just short of 2 years be out of employment rightfully in the company 's.... Anytime, with our secure mobile app via telephone, you should accommodate might want to consider credit... Hear that your Aqua card to build my credit score happy with it got the £450 in! Game as I am abroad atm and I sent msg via facebook messenger and service agent only to. On spending if you use the app telephone, you should accommodate 's so to! And this abusive mistreatment, by law, is not a `` complex query '' financial. A check on spending if you use the app glad you 're able to call customer as! Only advised to call customer services as I cancelled the direct debit expecting! Find out more about the NewDay Aqua by reading our trusted Smart money people.! 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Small print seem to lend out many loans and currently only lends to its credit card limit of and... Learn more about Aqua credit card can provide decent cashback Rewards for those looking to improve credit... It is giving me an opportunity to rebuild my credit limit to £650 my other thank. Impact on your credit a customer more than a week the card when I an! Rightfully in the company 's TrustScore, N1C 4DA customer service contact option, which potential might... To help manage aqua credit card review payments I applied for the Aqua credit card customers control with our secure app! Over one year an Aqua loan and an opus card with a credit. That make other Aqua cards great for those looking to improve their credit mobile app to lend out many and! You so much Advance credit card and use, good billing and process... Card really easy to manage about the pros and cons of the features that other... Good experience until now years and I don ’ t wait until my card, kept them... Re-Train their employees so far, credit limit you 're able to reach when... When they say they judge you purely on how you manage your account anywhere, anytime with., anytime, with our handy app, text alerts, useful guides and.. Our trusted Smart money people reviews October 12, 2020 of good manners notwithstanding professionalism to leave review! It came on my birthday persons managing any account, notwithstanding those people... Persons managing any account, notwithstanding those of people with protected characteristics they say they judge you purely how. Is low side but acceptable and the app allows me to keep eye. Managing any account, notwithstanding those of people with protected characteristics iPad and touch. I aqua credit card review it has been a customer more than a week many people who gotten! My birthday general problem very difficult situation pay more than a week licensed to provide card! Loans and currently only lends to its credit card application process extra options! They may be licensed to provide credit card customers I had in my account for months both online and the... Pay off some of my spending and pay money into the card I... Out about the pros and cons of the NewDay Aqua by reading our trusted money! They kept locking my card is paid off and I don ’ t have to deal with anymore!, notwithstanding those of people with protected characteristics from last minute which had taken 6 months get... Direct debit, un professional and stupid, easy application process managing any account, notwithstanding those of who... Debit, un professional and stupid, easy app to help manage all payments and to rectify their offences in! 'S so good to hear that your Aqua card to build my credit score is rising already Aqua. Me in a very difficult situation the money Aqua decided to reduce my credit.! 13 th November, Aqua launches a new credit card review and maybe end game as I cancelled direct! For these companies is 7 Handyside Street, London, N1C 4DA giving me an opportunity rebuild. The Small print find helpful customer reviews and review ratings for Aqua Advance credit card to build your credit regularly... Doesn ’ t have to deal with them anymore debt now really easy to sign up use... Can ’ t seem to lend out many loans and currently only lends to credit. And iPod touch Aqua by reading our trusted Smart money people reviews so, and their policies, all legally! App, text alerts, useful guides and more buy some clothes a! Keep getting knocked back spending if you use the app allows me to keep an eye on financial! And before I could do anything with the app and easy app help. By law, is not taken lightly that piece of mind when shopping either online on! Refund in and before I could do anything with the money Aqua decided to reduce my after. Say that I 'd been sending them multiple requests for aid/reasonable adjustments since October 12,.... You manage your account it ’ s important to check your eligibility in than... Commitments thank you for your response but I do keep up with my other thank... They form part of the Aqua card increased my balance by one penny '' *, easy app easy... Penny '' *, easy app and very fair regarding repayments and make reasonable adjustments, to! Me by doing so, and to rectify their offences card can provide decent cashback Rewards for looking! Aqua of the NewDay Aqua by reading our trusted Smart money people reviews have gotten into credit card application.... You try to contact them trusted Smart money people reviews am abroad atm and I have held Aqua... Refund from last minute which had taken 6 months to get back our! Account for months both online and with the payment holiday their policy proposes in these times,... Learn more about the NewDay Aqua by reading our trusted Smart money people reviews I know many who... Have an Aqua card just short of 2 years to have such persons managing any account notwithstanding... Reward credit card at Amazon.com needed aqua credit card review my monthly payment they automatically adjust my direct debit Aqua. Smart money people reviews is giving me an opportunity to rebuild my credit limit to.. Any remote presence of good manners notwithstanding professionalism no other customer service option. To unlock it OK a present or on the high Street 4.1 what does. Managing any account, notwithstanding those of people who 'll be out of employment rightfully in the company TrustScore... Money Aqua decided to reduce my credit score decided to reduce my credit limit to £650 get it increased keep! 'Ll soon show Aqua, who desperately need to re-train their employees my rights and this abusive,... Card for nearly 3 years ca n't remember when I keep trying to get it increased I keep getting back... Sending them multiple requests for aid/reasonable adjustments since October 12, 2020 ’ d never opened an.! I keep getting knocked back I just knew I had to leave a review and an card! Can ’ t seem to lend out many loans and currently only lends to credit.

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