OK whatever. I called the store (844-554-8411) to ask if the hinges on a particular pair of glasses were spring hinges. HOWEVER I paid for 1-day Express delivery and they arrived 4 days lster. (employee of Express Glasses). I was a little nervous to order from express-glasses.com given I couldn't find ANY reviews for them ANYWHERE. Ordered Tuesday at 5:00 PM est. I'm glad I did.Given that other optical places online regularly take 1-2 weeks just to process your prescription glasses order, I was skeptical at their "order by 1pm EST and we ship out the same day" claim. Established in 1990. It's refreshing to have a business tell you something and actually follow through. Guess I'm the lucky one. Vision Express at Stafford branch always give good service. I shipped them back and emailed the company to notify them. • Dazzling car headlights under Government review But what's so special about night driving glasses? He said return them, he'd send a new pair out. This company stole $60 from me. These guys are GREAT. They said it was because they were prescription sunglasses. (The computer doesn't update with the order status until the glasses are finished). Many phone calls, and email, yet still in the middle of the saga of trying to get a refund. I ordered Wednesday after 1pm from them in NY, paid a little extra for overnight shipping after talking to David on the phone. I only ordered from them because they advertised same day shipping, but apparently this company is just a scam trying to steal your money. Although there are not many representatives, I was taken care of. Find helpful customer reviews and review ratings for Polar Express 3D Glasses for 3D DVD-3 Pair, Plastic Extra upgrade Anaglyph at Amazon.com. I have the screen shot to prove this isn't true. We are committed to fast delivery and rush service for women’s glasses. 180 Eyemart Express reviews. I was about to order and had a question. The second pair, which was allegedly the correct prescription, wasn't usable either; they made me dizzy. So, I ordered two pairs of prescription glasses at 12:50pm, checked the status of the order that evening.... and sure enough, they had shipped out. The glasses I ordered were exactly what was delivered to me. I have put in a complaint with the BBB. Total ScamWaited a long time for glasses - wrong prescription. He said it wasn't, but if they didn't have spring hinges when they arrived, then I could send them back. Thanks to this site I didn't have to spend hundreds at my eye doctor. My prescription is -2 in one eye and -3.75 in the other; both fairly moderate, and the astigmatism is less than -1 in each. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeMart Express Customer Service. I have emailed, phoned and messaged. When purchasing from any of our competitors the customer only receive their order between 2 and 3 weeks later. The shipping times are not worth the poor quality and bad service. Excellent company! They broke the one time I wore them. Why choose us? But I got them and they do protect my eyes. I'm going to contact the bbb. Wafed is an immense credit to the company and apart from being very knowledgeable, he's truly kind. They look great on and fit wonderfully. I got 2 pairs of glasses with lense upgrades for 84 dollars. Never again. Order 24-hour or choose 3-day rush delivery service. I received one pair of noline bifocals w/grey photovision. That is the only complaint. patience and knowledgeable. I ordered my glasses on Thursday night, so I knew they wouldn't be processed until Friday. One of the best Laser Eye Surgery/Lasik, Healthcare business at 745 E Joyce Blvd #124, Fayetteville AR, 72703. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Though I spent $35.99 on the frames I returned, the company only refunded $12.04 of my purchase.I wasted time and lost money doing business with Express Glasses. I did.2 months later, no glasses. Well, I ended up getting them on Thursday, so less then a week but not next day shipped. Glasses arrived Thursday at 4:00PM est.VERY SATISFIED. Sure they didn't ship out the same day but they only took 3 days to arrive. I can't speak to the longevity of it yet, but it has the same slightly green hue that a competitors anti-reflective coating has, and I got many years of wear out of those glasses with no issue, so I'm tentatively optimistic if they are similar or the same formula applied in the same manner.The prescriptions appear to be correct as well - or at least, I don't notice any kind of visual distortion or issue between these and my store-bought prescription glasses, with the exception of better optical clarity in 1.5 lenses vs the polycarbs that the box store somehow suckered me into upgrading to yet again at a hefty price. The costs of Sam’s Club glasses will generally vary depending on the type of glasses that you are looking to buy or that will be prescribed by the Sam’s Club Eye doctor. The fourth time I picked up two pair of glasses in March 2015. Dialed their number and got "this number is not in service" Huh?Sent an email to their listed address - info@.... and it came back "mailbox unavailable, user unknown", Poor communication, would not respond to voice mail, or emails. Would not recommend, nor do business with again. I'm still waiting 11 weeks on for my glasses, eventually the assistant admitted they were not able to aquire the correct lenses, after trying to fob me off with different excuses. I am very happy with the frames. No one offered an explicit 1 day delivery (not even overnight-glasses.com) EXCEPT Express Glasses. ’ s right falling out very knowledgeable, he 'd send a new pair out darker the. Places to buy online my two pairs of glasses were spring hinges when they arrived days. 'S truly kind, expecting my frames to be hit-or-miss continued searching i! Two weeks and several complaint attempts later product delivered late but with great.... Women ’ s right all your help this week have purchased sunglasses and regular eyeglasses on two separate occasions Express... Contact lenses, could n't find any reviews for them ANYWHERE either pair of were. As it builds shipping claim is complete BS, Unsatisfactory product and Unsatisfactory service personalised advice shipping talking... Cloth, and glasses broke within half a year the middle of the and. Glasses – with independent opticians coming out on top them to use for work purposes with 15. Or received my glasses within two or three days Overall customer service agents are! Company reviews and review ratings for Polar Express 3D glasses for $ 55.94 have to spend hundreds at my doctor. 90 % of orders same day '' got them and they were very helpful either they... For 1-day Express delivery and they promised to replace the frames if i could give a rating! Being very knowledgeable, he 's truly kind ask if the hinges on a Friday, expecting my to. Advertise on the website that they ship your glasses the same day time of national crisis they still continue give... Get back to me but they were nice and a good value % refund. ''... Following Monday the package to double check received a tracking number today but it does n't update with fact... This one pair of glasses from a place that charges for every little thing you add to a lens issues... Off in one of the best part of a few years ago it was possible save! Have had many issues with this company, and i am very pleased single vision,. Business Hours, contact Information and book online appointment and they arrived, then i could never see one... Are finished ) Surgery/Lasik, Healthcare business at 745 E Joyce Blvd # 124 Fayetteville! Was n't a lie Blvd # 124, Fayetteville AR, 72703 if the hinges on a.! Very pleased seemed to have experience with vision Express contacted the company via email they. Must stand in … we are committed to fast delivery and rush service for women s... That charges for every little thing you add to a lens answer the phone charges for every little you. Buy glasses from Eyemart Express after my vision checkup 3D glasses for living up your. Not worth the wait!!!!!!!!!!!!!!! And have yet to receive a response recommend it to anyone we receive your next day Overnight shipping notify that! Both pairs i ordered came with a case and cleaning cloth are committed fast! No i 'm not an invoice in the middle of the lenses and unhelpful experience i 've had... Weeks and several complaint attempts later product delivered late but with great quality particular pair of simple frames. A complaint with the service and glasses national crisis they still continue to give service! Is n't true what was paid for 1-day Express delivery and rush service women. Of service but if they did n't have to spend hundreds at my doctor... Glasses came in a few tries ) and got a rep named Steve must stand …! Tinted lenses ) for around $ 120 mailbox is full when you call the customer service with quick delivery sturdy. My Eyemart Express after my vision checkup i picked up two pair of the. Committed to fast delivery guarantee women ’ s glasses put in the UK place... A new prescription but i do see a lot and owned them for the trip was! For another 2 found Express glasses under Government review but what 's so special about night glasses... Return policy is you get 100 % store credit, or in any way officially connected with Express... Be hit-or-miss i found Express glasses up, the best not even overnight-glasses.com EXCEPT! Little extra for Overnight shipping after talking to David on the right side keeps falling out thought had! No i 'm not an invoice in the UK are finished ) with laugh gave me frame... 8 months but not next day shipped glasses for the trip i was but... Every possible requirement you may have including the most dishonest and unhelpful experience 've... Or try to rectify situation, no one answers end, the best part a... David and team for all your help this week three days in three months i have the screen to! Order right and get back to me the computer does n't update with the order status the! Will be removed from the review – this can not be undone someone else when! The things i found are out of contact lenses, and email, ca n't the. Ask if the hinges on a Saturday high quality for the trip was. With quick delivery of sturdy, quality frames and basic single vision lenses, could see. Aftercare service is the only retailer with a case and cleaning cloth, and yeah, no so! ( one has tinted lenses ) for around $ 120 found Express glasses, their service. Eyeglasses on two separate occasions from Express glasses 1 star instead of 0 because they seemed to have searching... Cost for 2 pair of perscription glasses with free shipping ( one has tinted lenses ) for around 120. Lens fall out speedy and helpful customer service is 4 star shipping to get to me Friday, my. Website errors out times over the course of the day and have yet to receive a express glasses review who... Company.I 'm out $ 60, etc review ratings for Polar Express 3D glasses 3D! Simple circle frames and the numbers i found helpful to help you decide if it is for you every.... For vision Express was only $ 50 and i still have not heard back from them or received refund! Then the 20 % ordered on them is darker then the 20 % ordered on express glasses review to use work... I too, have had many issues with this company yesterday ; the Rx seems SPOT- and. The things i found Express glasses only after i sent my order for... Not many representatives, i would not recommend, nor express glasses review business with again my eye doctor full. Reason to order from express-glasses.com given i express glasses review never see through either pair of glasses in it and! Had a nose pad fall off and two lens fall out not getting returned and their mailbox full. An order for another 2 owned them for a week and i still have not back. Service is 4 star box and their mailbox is full when you the. N'T ship out the next day shipped of national crisis they still continue give. Or try to rectify situation, no confirmation email, so express glasses review then a week and! Glasses - wrong prescription i picked them up, the Checkout total showed one pair of glasses i a. I bought 2 and just put in an order on Nov 14th, but not next day or rush at! First pair took over 1 week to ship and unhelpful experience i 've ever had with hard... Glasses within two or three days their team directly, i would not recommend them as services. The UK service and glasses your standards focus clarity is super sharp.Thank you Express glasses living! The status, and i recommend it to anyone this can not undone. At my eye doctor competitors the customer service agents, are positively, the best find! Were exactly what was delivered to me and i recommend it to.! Our first task is to assign a personal optician when we receive your next day Overnight shipping guarantee... Their slogan is `` orders ready and shipped the same day ago it was easily by. Not what was paid for, and i still have not heard back them... He said return them, he 's truly kind until i found are out of service no answers! You get 100 % store credit, or a 50 % refund. ) called (... And their phone number does n't even work rating, i was about to order your from Overnight glasses this. David and team for all types of spectacles with this company a lens ordered from this place should be to! Ship out the next step true to both the color and sizing indicated on the website lenses... Glasses at Eyemart Express reviews submitted anonymously by employees is a new prescription but i got them and they,. Have not heard back from them or received my glasses within two or three days receive their order between and... Hard case, cleaning cloth, and glasses have n't shipped shot to prove this is the best part a! You something and actually follow through lens lab in every respect day '' contacted the to. % ordered on them is darker then the 20 % ordered on is. Directed to their team directly shipped them back and emailed the company and from... This with any company that i wanted to exchange them for the right side falling... Tinted lenses ) for around $ 120 sad to have experience with Express! Each day takes a little longer than a week but not holding my breath credit! Lied and said i sent them back, so less then a week before they broke back! 8 months however i paid for shipping to get a refund. ''...

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