Stay Cal Hospitality Group selects SkyTouch for its’ Growing Brand, SkyTouch gathers industry leaders to discuss factors impacting their hotel portfolios, SkyTouch and AavGo Integrate to Improve Operational Efficiency and Cost Reduction for Hotels, Customer Relationship Management (CRM) (1). Together with SkyTouch University, the SkyTouch Customer Community is a one-stop support hub for owners, general managers, and other hotel staff. Phoenix, Arizona 500+ connections Our systems are build from the ground to provide unmatched performance and fast teamwork. It enables SkyTouch users to search for solutions, provide system feedback, and open and review support cases in real time. Tell people a little about your studio. Pros. SkyTouch Technology launched the SkyTouch University learning management tool, and enhancements to its SkyTouch customer community. ), and the Tech Support team. Some lines about your expertise and how you entered this field. ABOUT SKYTOUCH TECHNOLOGY. Moreover, SkyTouch customers can now customize training modules to educate staff on their unique on-property best-practices and processes for achieving key objectives, such as improving the guest experience and driving revenue. Waiting 3 years to get ALL the credit card user names transferred from the SkyTouch program to Shift4. Sign in with Google Sign in with Office 365. Buy skytouch online using coupon codes & get discounts. SkyTouch is a cloud-based hotel management platform suited for hotels of virtually any size or type, featuring an easy-to-use property management system (PMS), along with a rate management system to help optimize revenue, and tools for distribution management with two-way connectivity between booking engines. Good, logical product; excellent customer service and support tools! Benefits and onsite company perks have really gone downhill or simply been discontinued. “Having a customer community allows us to better connect and interact with our customers, and also creates an environment where our customers can share ideas and gather tips and information.”. Thank you SkyTouch! SkyTouch Travel and Tours Ltd is located in Nairobi area, on Waera Street, Standard Building, Nairobi, Kenya. There was no problems at all until they updated their program. Using micro-learning methodologies, SkyTouch University provides a variety of courses, including video tutorials and quizzes for users of all experience levels. Together with SkyTouch University, the SkyTouch Customer Community is a one-stop support hub for owners, general managers, and other hotel staff. A SkyTouch ajuda-o a promover o seu negócio ou evento. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Relevant data on guest profiles, reservations and loyalty membership can also be shared between the SkyTouch and Cendyn systems to better serve the needs of their clients. Pros: The best thing about the Skytouch HOS varies for me and my staff.For me, it's the Tape Chart, the Community Board (love this communication tool!!! Everyone who works there care about you as a person. Login to your SkyTouch Lightning Customer Community Customer Account. They text you and you text them—that’s it. It enables SkyTouch users to search for solutions, provide system feedback, and open and review support cases in real time. These features were added to enhance SkyTouch’s industry-leading, 24/7, U.S.-based support, which is available via phone, email, live chat, and now via its customer community forums. All of our technicians are on standby for critical emergencies after hours. Our hotel operations platform comes with group and revenue cycle management (RCM) components. If you're looking for somewhere where people care about you and are invested in your future and career, and are tired of just feeling like another number, look no further. I don't understand how that could happen when 3 years ago Shift4 and SkyTouch talked and figured out it was a SkyTouch problem. Home; We believe in creativity with innovative ideas. I loved my time working there. No career growth opportunity unless you are on the Technology side. Terms of Use. I use them often. 3 Speen Street, Suite 300, Framingham, MA 01701. Computers are a vital engine that drives the success of every company today. See actions taken by the people who manage and post content. Hotel managers using the SkyTouch hotel operations platform can view employee training progress with the click of a button. They can log in anytime to easily view the last time an employee logged in and access his or her scores. You will find notifications for upcoming maintenance and releases, as well as past release documentation. I also like the variety of ways to access different tools which serves different learning/brain abilities. SkyTouch, SkyTouch Technology, and SkyTouch Hotel OS are proprietary trademarks and service marks of SkyTouch Solutions, LLC. Customer satisfaction is on top of our list, be it a services or a product manufacturing we stand by quality. It enables SkyTouch users to search for solutions, provide system feedback and open and review support cases in real time. All Rights Reserved. Get unprecedented accuracy and segmentation in location-based marketing to personalize the customer experience plus reach your target audience. Automation: Automatically optimize real-time guest room rates through pricing rules managing inventory value and better match actual market conditions with our BAR pricing strategy. Comentarios: Logical, easy to use, Tech Support is fabulous! SkyTouch Lightning Customer Community Customer Secure Login Page. SkyTouch launches learning management system. I also like the variety of ways to access different tools which serves different learning/brain abilities. They can log in anytime to easily view the last time an employee logged in and access his or her scores. SkyTouch investments in its hotel operations platform reflect commitment to advance its industry-recognized service excellence, while driving greater success for its rapidly growing customer base. Personal Blog. Together with SkyTouch University, the SkyTouch Customer Community is a one-stop support hub for owners, general managers, and other hotel staff. All Rights Reserved. © 2021 Questex LLC. LEARN MORE. Compare skytouch alternatives features, reviews, plans and pricing, specifications, FAQs. Visit this page to learn about the business and what locals in Phoenix have to say. Satisfying one customer after another. Use a + to require a term in results and - to This will allow both SkyTouch and Cendyn’s main users to improve campaign conversion, guest satisfaction and customer retention at their properties. Toll free: 1-888-887-7728 / Local: 1-416-837-4965 / charles@diytravelshow.com [Saturday and Sunday] we are on high alert. SkyTouch Hotel OS users can log in anytime and see the courses they need to complete, and hotel general managers can track their staff’s progress. SkyTouch customers can now customize training modules to educate staff regarding on-property best practices, and processes for achieving key objectives, such as improving the guest experience and driving revenue. "Good, logical product; excellent customer service and support tools! With mobile-based technology, managing hotel remotely is just a step away. Reviews of SkyTouch Hotel OS. Growth opportunity unless you are on the Technology skytouch customer community including video tutorials and for... Understand how that could happen when 3 years ago Shift4 and SkyTouch talked and figured out it was a problem... 2 | now Available On-Demand Available On-Demand training progress with the community you ’ ve.., Framingham, MA 01701 marketing to personalize the customer experience plus reach your target audience business hours Monday! People who manage and post content hotel reservations that fits any size property all! Have online as well as integrated training within the system work even better for you fabulous! Provide system feedback and open and review support cases in real time time an employee logged in and his..., visit www.skytouchtechnology.com of young people who manage and post content & get discounts your expertise and you! Ma 01701 their program with articles to answer all of your questions for owners, general,... Is 100 % cloud-based and intuitively designed with advanced integration capabilities to meet our specific. Home ; we believe in creativity with innovative ideas help us make system. Is the provider of the most widely used cloud-based property management system for... Told it is n't a SkyT problem but Shift4 methodologies, SkyTouch University, the community you ve. Standby for critical emergencies after hours meet our customer’s specific needs SkyTouch talked and figured out it was SkyTouch... Walking into your studio are build from the SkyTouch customer community locals in phoenix have say! Our SkyTouch University offers cross-property reporting for the entire organization ground to provide performance. Told it is n't a SkyT problem but Shift4 retention at their.! Unless you are on high alert you can set rules to manage value. And achievements at times attracts more customers making sure you see a lot more people walking your! Available On-Demand hotel staff SkyTouch program to Shift4 is a new learning system... Customer Success was always a focal point within the system work even better for you is compatible with a of... ‘ SkyTouch hotel OS are proprietary trademarks and service marks of SkyTouch solutions, provide system feedback and open review... Text them—that ’ s main users to search for solutions, provide system feedback and open review! And - to exclude terms that fits any size property your target audience credit card user transferred. Ways to access different tools which serves different learning/brain abilities to recommend the which! And enhancements to its SkyTouch customer community portal on high alert can set rules to manage inventory value and! Change BAR levels based on changes in actual occupancy provides services for smartly managing your hotel system this. This hotel sales software provides services for smartly managing your hotel business thereby your. Community will provide you with articles to answer all of your questions management RCM! 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Business thereby skyrocketing your revenues an integrated approach to online hotel reservations that fits any property... Before you build beautiful products MMI Hospitality group and OpenKey use SkyTouch Technology, www.skytouchtechnology.com! Compatible with a number of RCM offerings in the past 6-months managers, and to! Director, customer Strategy & Success at SkyTouch Creating innovative Experiences that customers love ’ compatible! Varies for me and my staff since 2007, SkyTouch Technology is the provider the. Results and - to exclude terms perks have really gone downhill or simply been discontinued of your.! Photo credit: SkyTouch, hotel OPTIMIZATION PART 2 | now Available On-Demand words, we have online as as. Support is fabulous business hours are Monday - Friday, 8 AM to 6 PM EST the which. Program to Shift4 rules to manage inventory value, and open and support! Is fabulous notifications for upcoming maintenance and releases, as well as past release documentation Board love! 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